Xbox One official: Don't open the host receive lightning protection outlet will not open
Recently, Microsoft's Xbox Support team took to Twitter to issue a warning about the use of surge protectors with the Xbox One. The message clearly states that the Xbox One is not designed to be used with a surge protector or a power strip. This advice applies to all versions of the console, including the original Xbox One and the Xbox One X.
Surge protectors—also known as surge suppressors or lightning protectors—are devices meant to safeguard electronic equipment from voltage spikes caused by electrical surges, such as those from lightning strikes. In many industries, these are standard safety measures. Some surge protection devices come in the form of plug-in units that offer this protection.
However, Microsoft has stated that the Xbox One, including the original model and the Xbox One X, already includes built-in surge protection. This means that users should plug the console directly into a wall outlet rather than using a surge protector or power strip. Using an external surge protector may cause issues such as insufficient power delivery, leading to startup failures or unstable performance.
This warning is especially important for users living in areas prone to thunderstorms or electrical fluctuations. While it might seem like a good idea to add extra protection, doing so could actually harm the console instead. Always follow the manufacturer’s recommendations to ensure the best performance and longevity of your gaming system.
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