Internet Conference Live Tencent Ma Huateng Speech: There will be more emphasis on social responsibility in the future.

On November 18th, Chairman of the Board of Directors and CEO of Tencent, Ma Huateng (Weibo) delivered a speech entitled “Exploration of Internet Innovation and Corporate Responsibility” at the 3rd World Internet Conference. In the speech, Ma Huateng combined Tencent’s development process. Corporate responsibility was elaborated.

Ma Huateng mentioned in his speech that Tencent had just passed its 18th birthday last week and it was considered an "adult ceremony." Adults mean more responsibility.

Tencent has three experiences with responsibility, first of all users and employees. Ma Huateng mentioned that when there were only a few founders in the initial period, Tencent’s most basic responsibility was to survive, to enable employees who joined the company to have a stable career development channel, and the most important thing was how to satisfy users.

Second is the development of the industry, building an innovative ecosystem and promoting the development of the industry. In the past few years, Tencent has focused on its core business and handed over “half life” to industry partners to build an open ecosystem. Tencent’s big tree is not a grass, but a forest.

The third is platform and social responsibility. Tencent's products such as WeChat and QQ have become the basic tools of national communications. In addition to doing their own products and enterprises, many issues related to social livelihood and security are no longer exceptional. To this end, Tencent has established a website, hotline and product reporting channels to deal with illegal and bad information reported by the public in a timely manner. Since 2016, Tencent has received and disposed of 17 million pieces of bad information reported by netizens. It has also built a platform for WeChat's rumors, introducing many professional organizations to strictly handle all kinds of illegal information. At the same time, Tencent also set up a security management team to work together with industry partners to combat Internet telecom fraud.

In addition, Tencent is also actively involved in public welfare undertakings. Ten years ago, it established a charitable foundation to connect thousands of NGOs and netizens through this platform and social network. Tencent also launched the "99 Public Welfare Day" and hopes that it will become a platform for network public welfare in the whole industry and the whole society.

At this conference, Tencent WeChat won the World Internet Leading Scientific and Technological Achievement Award for the first time set up by the Third World Internet Conference with its innovation in technology ecology, industrial ecology and social ecology. In the exhibition of the Internet Light of the conference, Tencent has displayed technologies and products such as WeChat payment electronic donation box, QQ IOT children's shoes police camera program, electronic social security card and writing robot. In addition, Tencent also released the "China Netizen Network Literacy Report 2016", focusing on network literacy research and Internet citizen education.

These innovations in technology, products, ecology, and attention to the topic of network literacy reflect Tencent's emphasis on users, industry, and platform and social responsibility.

Ma Huateng said that the responsibility of a company is constantly evolving, but the foundation will not change. It is to let employees have a good life and good life, so that users have safe and easy to use products. WeChat received the award for scientific and technological achievements at this conference, which is both an encouragement and a responsibility.

Ma Huateng finally said that the development of the Internet has now entered a deep water area, and there are not many reference objects. Next, Tencent will ask itself from a higher and stricter perspective, and constantly strive and explore.

I am very honored to participate in the World Internet Conference for the third time. In this Internet entrepreneur forum, our first chapter is the responsibility of the talk. Let me naturally remember that the "Double 11" in the past is actually the 18th birthday of Tencent. I remember that I sent a message in the circle of friends that Tencent’s responsibility is even greater, so It is also very compatible with today's theme.

Just in the forum of our "adult ceremony", I also announced such a plan for the whole employee to hold shares in this adult ceremony. I remember that at the time, I opened up a circle of friends, and I also talked in the internal forum. Colleagues shared my understanding of responsibility. Because the host and our executives said that you wrote a word, what is Tencent’s biggest sentiment in 18 years and its hope for the future? Many colleagues wrote many words such as innovation, and I wrote “responsibility”. Therefore, I will also share with you this occasion my understanding of the word "responsibility".

Tencent has been divided into several stages from Tencent's entrepreneurial process. When there were only a few founders in the initial period, the most basic of our responsibility is that we must survive, and we can have a safe career path for employees who join our company, and the most important thing is how to make us internet. The customer of the service is satisfied. Our product at that time is QQ. The simplest responsibility is how to make the QQ users not drop the line. In the current network situation, we can use our network service smoothly. This is the most simple, we were at that time. The most basic responsibility and feelings.

The second feeling is that as we grow and develop with the company, by 2010, everyone knows that Tencent’s huge instant messaging platform has produced a lot of business. It can be said that Tencent is relatively closed at the time. In the social platform, we almost did everything, but at the time we didn't feel that we had grown into an elephant. We felt that we still have a lot of teams to do all kinds of products, and not with the outside ecology. The company has a lot of exchanges until we feel that in 2010, the industry, including users, has higher expectations for Tencent. Therefore, we will reflect on this time. If we don’t open up again, we can basically say that it is not under the big tree. We are not far from ourselves. This time also pointed out a new direction for Tencent's opening.

Therefore, in the development process of an industry, our responsibility is how to open up the entire ecology, so that there will be long-term development.

The third stage is the recent wave of mobile internet. In the past four or five years, we have seen that WeChat and QQ have become an information infrastructure for hundreds of millions of Internet users in China, and the responsibility for carrying them here is even greater. Although there were a lot of information security issues on QQ at the time of the decade, the platform of WeChat has carried more important information security responsibilities in the past four or five years. It can be said that in such a new environment, we shoulder greater social responsibility and platform responsibility.

One of our co-founders, Zhang Zhidong, Tony has also published a point of view inside. In fact, our QQ users have been a slow growth process for more than a decade. Many users are familiar with a lot of information security, but in these two A large number of "small white users", many of our old people and children, they have skipped the era of PC Internet, and directly entered the era of mobile Internet. There is a lot of information in them. They actually lack the ability to recognize, so they give Our platform provider has sounded an alarm. We actually have a lot of security issues related to the people's livelihood. It is something we have to do, and we have to do more.

There are several aspects, the first one is about rectifying rumors. Tencent has established a website hotline and product reporting channels to deal with public reports of illegal and bad information in a timely manner. The number of bad information reported by various Internet users handled this year is 17 million times. We have also built a platform for WeChat's rumors, introducing many professional organizations to strictly handle various violations. Everyone knows that in the past US elections, many people like Facebook on the foreign side complained that there may be 1% false news, which is the rumor that everyone said. In fact, the international community has begun to pay attention to and pay attention to the spread of such rumors in social networks. In China, we have always been very strict and very necessary.

The second feature is anti-telecommunication fraud. Everyone knows that this is a hot spot this year, but it has actually existed for many years. It is precisely because of several vicious incidents that the state attaches great importance to it. From the operator to the bank to the Internet, the real name system and various powerful measures were hit. Tencent actually did a lot of work in this area. We developed the Hawkeye Box and the Kirin system to carry out anti-telecom fraud work from all angles.

The last one is our public interest. Tencent also established the Internet's first public welfare fund ten years ago. Through this platform, we can connect thousands of NGOs and netizens with social networks, and also launched 99 Public Welfare Day. We hope this becomes the whole industry. The platform for the network public welfare of the whole society.

In the end, in general, we look back and forth in 18 years. The deepest feeling is the responsibility of a company. From the most basic, let employees grow, let users have good products, and more importantly, how to grow and grow. The harmonious development of partners and industries, and how to solve the social problems of security on the platform. At this conference, WeChat also received an award for scientific and technological achievements. I think this is an encouragement and a responsibility. It can be said that the Internet in China has developed into the next deep water area. It can be said that there is not much reference, so we also hope that our Internet practitioners will demand themselves from a higher and stricter perspective and constantly strive to explore. thank you all!

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